TERMS & CONDITIONS

SHIPPING 

Shipping can take up to 5-7 working days.  

RETURNS

If you are not satisfied with our product please contact us. We are more than happy to help resolve your issue.

If you return any items this is paid for by the customer not JoJo Glow. 

To return an item, please email Customer Service: info@jojoglow.co.uk 

 

CANCELLATIONS  

Orders are not able to be cancelled once payment has been processed. Orders can be returned but sealed and in the same condition as received. 

 

INTELLECTUAL PROPERTY AND TRADEMARK

All information, design and wording on the JOJOGLOW website is owned by JOJOGLOW and may not be copied or used without permission. For any questions or queries including customer service related enquiries please email:   info@jojoglow.co.uk  

THE CONTRACT

The contract between You and Us is legally binding. Your order constitutes an offer to us to buy a product subject to these Terms & Conditions. This does not affect your statutory rights. 
If we believe a customer acts against these Terms and Conditions, we reserve the right to cancel or suspend their order. This includes non-payment of ordered products and fraudulent use of our website and/or sales. We also reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. We will not accept an order from any customer who we have suspended.
 Ownership of the products will only pass to you when we have received full payment.
 A person who is not party to the contract shall not have the rights under or in connection with it.
 We may refuse to process a transaction or to provide a service at any time. We will not be liable to you or anyone else if we do this